Our approach
We consistently hear from our users that they struggle to respond to ad-hoc requests due to the constant overflow of emails, IMs and other communications they receive. In the era of hybrid and remote work, overcommunication is prevalent, but responsiveness remains a critical expectation and is fundamentally linked to exceptional client service. To address this pain point, we are leveraging several AI techniques - including machine learning, large language models, and natural language processing - in conjunction with a unified calendar, to help teams manage their communication more effectively. Whether clients are internal or external, our innovative unified calendar approach enables knowledge workers to remain responsive and manage their workload more efficiently. Our approach avoids the need for users to adapt to an entirely new interface, integrating seamlessly into their existing workflow.